Received a Red Tag on Your Furnace? Here is Exactly What to Do Next
Nothing stops a Durham winter day quite like a "Red Tag" warning on your furnace. Whether it was issued during a routine Enbridge inspection or a maintenance visit, a Red Tag means a licensed technician has identified a safety hazard. At Hatco Heating & Air Conditioning, we specialize in "Red Tag Rescues"—getting your system compliant and your heat restored fast.
Understanding Your Tag
1. What is a "Type A" Red Tag? This is an immediate safety threat, such as a cracked heat exchanger or a major gas leak. The technician is legally required to shut off your gas supply immediately. You cannot turn it back on until the unit is repaired or replaced by a TSSA-registered professional.
2. What is a "Type B" Red Tag? This indicates a safety violation that isn't an immediate danger (like improper venting or code-non-compliant piping). You typically have 45 days to resolve the issue before the utility company is notified to shut off your gas.
3. Why Did I Get Tagged? Common reasons in the Durham Region include:
Cracked Heat Exchanger: Risk of Carbon Monoxide leaking into the home.
Improper Venting: Exhaust gases not exiting the home safely.
Gas Leaks: Compromised gas lines or valves.
Code Violations: High-efficiency units installed without meeting current TSSA standards.
The Red Tag Resolution Process
Don't Attempt a DIY Fix: Tampering with a tagged unit is illegal and dangerous.
Contact an Authorized Dealer: As an authorized Lennox, Rheem, and Napoleon dealer, Hatco has the authority to sign off on repairs and clear your tag with the utility provider.
Get a Transparent Quote: We provide a clear breakdown of whether a repair is possible or if a high-efficiency replacement is the safer, more cost-effective long-term choice.
Tag Clearance: Once the work is done, we submit the necessary paperwork to Enbridge/TSSA to officially clear the warning.
Fast Red Tag Clearance in Ajax, Pickering & Whitby.
Don't stay in the cold. Hatco’s expert technicians specialize in resolving Enbridge safety warnings quickly and professionally. We’ll get your gas turned back on and your home safe again.