Why Hatco for Emergency Service?

Rapid Diagnostics. Professional Results. Zero Stress.

When your heating system fails, you need more than a quick fix; you need a guarantee of safety. As an authorized dealer for Lennox, Rheem, and Napoleon, we carry the specialized parts and diagnostic tools required to fix your system on the first visit.

• 24/7 Availability: We prioritize emergency calls in the Durham Region to ensure no family is left without heat during a deep freeze.

• Expert Troubleshooting: From ignition failures to motor burnouts, we diagnose the root cause across all gas and electric furnace models.

• Safety First: Every emergency visit includes a carbon monoxide and gas leak check to ensure your home remains a safe environment.

Common Heating Emergencies We Resolve

Time-sensitive solutions for critical failures:

• Total System Failure: If your furnace won't turn on at all, we perform rapid electrical and gas-line diagnostics to identify the break.

• No Heat / Blowing Cold Air: Resolving issues with faulty sensors, pilot lights, or broken blowers that leave your home freezing.

• Loud Noises or Strange Smells: Addressing "banging" sounds or "burning" odors that indicate a dangerous mechanical or electrical failure.

• Thermostat Unresponsiveness: Fixing communication errors between your smart thermostat and your heating unit.

Serving the Entire Durham Region

Local Technicians, Faster Response.

Because we are based in Ajax, we don't have to travel far to reach you. We maintain a dedicated fleet ready to serve:

• Ajax & Pickering: 24/7 priority dispatch for lakefront communities.

• Whitby & Oshawa: Rapid response for residential and commercial heating crises.

Transparent Emergency Pricing

No Predatory Pricing. Just Professional Service.

Emergencies are stressful enough. We provide clear, upfront quotes before any repair begins, ensuring you aren't surprised by hidden fees during a crisis. Our goal is to be your long-term comfort partner, not just a one-time fix.

Get Your Heat Back On—Fast.

Don't wait until the pipes freeze. Contact Durham’s emergency heating specialists now for immediate assistance.